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Drove over an hour and left work early to be there before 5 only to be told it couldn't be ordered because the provider was closed. Now ordered fabric which they charged me for, but ended up being dollars- way less than buying a new dress.
I asked for maybe some help on alterations since it wasn't true to the size chart and they were charging for the fabric, but was told "we are having a hard time taking responsibility for this dress" and "alterations are done down the street".
We did get the Tuxes here and everything went great with that.
I was there an hour after they closed twice because of how much the young lady wanted to help us out.
They have wonderful dresses and prices that don't make you want to run for the hills.
I was the one who mentioned something about waiting to measure him.
I was told that they could wait to measure him again when the wedding got closer, but was still charged a deposit for them measuring him. Now, the bride has decided to get dresses/tuxes somewhere else and they didn't even refund half of what I paid in deposits. You went through the BBB with a concern and they agreed that I satisfied my contract with you and dismissed the complaint.With the help of the ladies at the Bridal Shoppe I found the dress I wanted.